• ★ What is the SmartDocs Customer Portal?
• Who should have access to my company’s Customer Portal?
• What should I do if I forgot my Customer ID or password?
• What should I do if our licenses are expiring soon?
• What if our team has activated more licenses than were purchased by my company?
• What if there are two activated users listed as different names but are the same individual?
• What should I do if someone is listed as an active user but is no longer with our company?
• How is SmartDocs licensed?
• Can an individual licensed SmartDocs user activate SmartDocs on more than one computer?
• What does the Last Refresh date column under Activated Users tell me?
• How do I know if individuals who are no longer with our company have officially deactivated their SmartDocs licenses?