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Customer Portal

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  • ★ What is the SmartDocs Customer Portal?
  • Who should have access to my company’s Customer Portal?
  • What should I do if I forgot my Customer ID or password?
  • What should I do if our licenses are expiring soon?
  • What if our team has activated more licenses than were purchased by my company?
  • What if there are two activated users listed as different names but are the same individual?
  • What should I do if someone is listed as an active user but is no longer with our company?
  • How is SmartDocs licensed?
  • Can an individual licensed SmartDocs user activate SmartDocs on more than one computer?
  • What does the Last Refresh date column under Activated Users tell me?
  • How do I know if individuals who are no longer with our company have officially deactivated their SmartDocs licenses?
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36Software
19 Cambridge Street
Rochester, NY 14607

+1 317 456-2364
support@36Software.com

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