How to Unblock a File Downloaded from an Email or the Internet

When you save a file from an email or download a file from the Internet to your computer, Windows® may automatically block the file as a safety precaution to ensure the file does not harm your computer, unless it has been downloaded from a trusted source.

When you download a file that has been blocked it will have limited capabilities until you unblock it. For example, a Microsoft® Word document that has been downloaded and blocked can be opened in Word, but the document will be opened in Protected Mode or as a Read Only document. A blocked document may not operate correctly with SmartDocs, and in some cases may cause error messages to be displayed.

To Unblock a Downloaded File

1. Open the Start menu.
2. Select Documents.
3. Go to Downloads.
4. Locate the blocked file.
5. Right-click on the file and select Properties from the menu.
6. Click Unblock on the General tab.
7. Click OK.

NOTE: If you do not see the Unblock option in the Properties dialog box, then the file has not be blocked by Windows.

After unblocking a downloaded file, the file will no longer have limited capabilities.