When you save a file from an email or download a file from the Internet to your computer, Windows® may automatically block the file as a safety precaution to ensure the file does not harm your computer, unless it has been downloaded from a trusted source.
When you download a file that has been blocked it will have limited capabilities until you unblock it. For example, a Microsoft® Word document that has been downloaded and blocked can be opened in Word, but the document will be opened in Protected Mode or as a Read Only document. A blocked document may not operate correctly with SmartDocs, and in some cases may cause error messages to be displayed.
To Unblock a Downloaded File
- Open the Start menu.
- Select Documents.
- Go to Downloads.
- Locate the blocked file.
- Right-click on the file and select Properties from the menu.
- Click Unblock on the General tab.
- Click OK.
NOTE: If you do not see the Unblock option in the Properties dialog box, then the file has not be blocked by Windows.
After unblocking a downloaded file, the file will no longer have limited capabilities.
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