After a problem with SmartDocs or a system crash, the SmartDocs tab may not display. When this happens it means that Microsoft® Word has stopped loading the SmartDocs Add-in – the add-in may have been disabled.
To Re-enable the SmartDocs Add-in and Restore the SmartDocs Tab in Microsoft Word
Word 2007
- Click the round Office button.
- Select Word Options.
- Select the Add-ins tab.
- Select Disabled items from the Manage drop-down list.
- Click Go.
- Select SmartDocs in the Disabled Items dialog box.
- Click Enable.
Word 2010 and 2013
- Select the File tab.
- Select Options.
- Select the Add-ins tab.
- Select Disabled items from the Manage drop-down list.
- Click Go.
- Select SmartDocs in the Disabled Items dialog box.
- Click Enable.
SmartDocs will load and the SmartDocs tab will now display in the ribbon.
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